By Zoe Bermant, CEO ZoecialMedia
People are often shocked when I advise them NOT to open a new Facebook page or start another LinkedIn Showcase page, stating "one is enough." But really, one is in most cases enough! It is hard enough to grow and get visibility for one page, and unless you have endless time and money, you do not need to have multiple multiple multiple pages for no reason. In this article I will explain why and also what you should be doing on your main company page so that you can optimize your posts to reach the right audiences:
Why don't you need another company page?
Getting organic growth is actually harder than you think. Even pages with tens of thousands of followers struggle daily to get their content seen. It is no longer a game of "post and they will come." Now you need to stand out, be engaging, be creative. I can guarantee you that if you don't post at all, you are lost to the world. I had a client with over 100,000 followers. Their growth was wild, and viral. Some of their posts had 80,000+ likes and comments on them - I kid you not. They had funding issues at the beginning of this year and let us go, they downsized their teams to just R&D and stopped posting on Facebook altogether. From June to December last year they had 5,168 new followers on their FB page. Since January they have only had 883 new followers. In 2019 in total they had 13,679 new followers, and that was mainly due to the HUGE visibility they got, not from constant posting, but constant viral content!
So let's for argument's sake say you have 2 pages you manage, you now need to create engaging and relevant content for not just one, but 2 pages. What is your strategy? When you start with ZERO followers how does anyone see anything? If they aren't seeing it, do you have money to pay to play? Let's say you are one of those "Microsoft" brands, who can start a new page and have 10,000 followers in the first month - did you know that most of your posts will only reach a very small portion of your existing following, and ONLY if they engage with it does it get seen by people outside of your following, so now you don;t only have to create content for 2 pages, you have to make it really GOOD and engaging content, so that people want to engage with it. NOW say you are neither popular nor do you have a willing gaggle of ready advocates who will all follow and engage with everything you post, do you have enough budget to "boost" or pay for a targeted audience to see your posts? If you answered NO to the above scenarios, read on to find out what you should do instead.
What should you do instead?
As you are able to geo-target by location all content on Facebook and LinkedIn, you are better off investing your time and money in bringing in a good/strong audience to your main profile so that you can simply post to your main page using audience segmentation. On LinkedIn you can even go further and segment by industry, job title, seniority etc... It means you have one really strong brand presence, but only people in that targeted audience will see the content that is relevant to them. NB: You need a minimum 300 people to be able to properly target on Linked in any specific audience, so rather spend your time and efforts bringing new followers to that main profile, so that you can utilize this feature.
Here is a short video I made that shows you how to post to LinkedIn using audience segmentation:
When DO you need another page or profile?
If you have multiple brands and they aren't all the same target audience, it makes sense to have a MAIN page for your company brand and showcase pages or separate FB pages for your sub-brands. For example you have multiple products, and one is B2B and one is B2C, they need different audiences AND different content. In this instance, be prepared and realistic - you need double the amount of time, effort and budget to make both successful.
When do you NOT need another page or profile?
As stated above, language or geo-location is not enough of a reason to need a separate page. Use your main page together with audience segmentation. You also 100% DO NOT need a separate page for corporate social responsibility, or careers posts, or employer brand. They are all part of your company DNA, they should be part of your main brand, just use audience segmentation. Consider starting a group or community for employer brand or corporate social responsibility. That is a better place to have it, as you do not face the same growth and algorithmic limitations of a page, it is more interactive AND you can invite people to be members.
What else could you do to be smarter at optimizing your brand visibility?
People relate to people more than to brands. Your CSR, employer brand, careers updates are better spread by employees than just your company page. Onboard and launch an advocacy program and encourage, and incentivize your employees to be your brand ambassadors. I would recommend getting a tool like Sprout Social's Bambu, or Oktopost it allows you to manage your social media, measure success, and run and track results of an advocacy leaderboard. Speak to me and I can make a referral and explain why you need a tool like this.
I hope this article has given you food for thought. I cannot tell you the number of clients who are struggling to strategically grow their social media following and brand presence, and they are maintaining multiple pages at the same time. If it is hard with one, it is even harder with many! Focus on one, produce quality, put some money behind it and I guarantee you will have more bang for your buck and efforts!
Good luck! Reach out if you have any questions.
This week Facebook updated their app to include a button down at the bottom of the screen for their new Marketplace feature. Now people and small local businesses (and hopefully soon service providers too!) can sell their products through Facebook Marketplace.
Simply click on the + Sell Something button and fill in the details and add image.
Simply search by price range, distance you are willing to travel, or use the categories to filter to the products you want to buy.
Watch this short video clip we recorded for you to show you how it works >>
ENJOY! And remember, for anything social media related or to have us train you or manage your accounts, get in touch through zoecialmedia.com, @zoecialmedia.
Facebook announced that they are making sweeping changes to the way we see content in our personal feeds this week. And I say it's about time!!
We are not all the same type of consumer:
There are always those that are on Facebook for the friendships, the birthday messages, the happy news, the funny life moments. There are those that are there to read an interesting article, see some trends, laugh at a video, buy a product, engage with a brand. And then there are those that will happily, and in equal measure, do both! Facebook until now has made the decisions for us on what type of person you should be, and has let the algorithm decide for you. 100% of frustration with Facebook comes from people not understanding or embracing the algorithm and working with it to optimize their own feed experience to see more and more of what you want to see.
What Good Social Media Managers and Publishers Need to Do:
Embrace the change. Work with it to find out how best to optimize it so that you are beating the rest, who are either too lazy or too busy complaining, to be able to figure out how to engage your consumers in this new way.
What good Facebook Users Need to Do:
Enjoy! Finally Facebook is going back to the fun news feeds we used to have 15 years ago. Where you could poke a friend because you wanted them to be thinking about you, or where connecting with old school friends meant more than just having one of them randomly see and like a post about something totally not related to your relationship with them. Who knows what the change will look like, but I say bring it on... for too long we have all been moaning that we don't see enough content from the people we want, while business are moaning that not enough people are seeing their content. It just doesn't make ANY sense and Facebook are right to fix it. What Facebook is doing is giving the consumer the right to choose what they want to consume and how!
What Facebook Needs to Do:
Give the user the ability to choose, on an even deeper (not AI or ML or Algorithm) level, what they are interested. Its stupid to keep feeding a user an ad for a new car based on a search they did for a new car, months after they have already bought said new car, because your algorithm has no way of knowing that about the user. Let the consumer, who wants to, choose what commercial content to be shown... Make the advertiser pay premium to target these people so that the ad revenue is based on clear targeting FACT and not some wishy washy algorithm that classifies someone by "interest" or "demographic." As both a super consumer on Facebook and the manager of over 40 brand pages for my clients. I can guarantee you that the users will appreciate it more and the advertisers, although paying more per leed, will be getting better value. It's a WIN WIN!!.
Be the Change:
Change happens - you can spend hours, days, weeks , months or years moaning about it. Or you can be like me and work on understanding it and capitalizing on it, so that you leave the moaners behind.
Bring it on Facebook! ...and thank you!
(PS: The irony is not lost on me that I am writing an article about Facebook and publishing on LinkedIn. But who knows where I will publish this in the future, that's the beauty of change)
This is a cautionary tale about how wrong Facebook Ads targeting can be sometimes. Everything, and I mean everything you do with FB ads demographic targeting should be taken with a grain of salt. Make that 200,000 grains of salt. Here’s why!
So I have a client. That client wanted me to advertise to US students between the ages of 17–22, with an interest in college. When I was setting up the ad, I was a little surprised that Facebook Ads Manager indicated there were only 220,000 17–22-year-olds in the US in the estimated potential reach. I hadn’t yet got to the detailed targeting part of filtering to people with an interest in college.
What I didn’t realize is that I still had a previously selected “detailed target” demographic in the “Narrow Audience” field, from a previously saved audience, of “Parents (with children aged 18–26).”
Say what?? So Facebook seems to think there are 220,000 17–22-year-olds in the US who are also “Parents with children aged between 18–26.” hmmm. Don’t believe me, go into FB Ads Manager and do the same demographic settings I just mentioned. Or just check out this screen-shot below:
Once I got rid of this erroneous narrowing. Added in the “interested in college” narrowing — the actual estimated potential reach was more like 4,800,000. Whew, wouldn’t wanna target any college age kids with college aged kids now would I!
Ever had a weird FB Ads targeting blooper? Share below.
Watch this short tutorial to find out how to add the GROUPS tab to your facebook page and link any groups you manage to your business page. It's simple. ENJOY!